Creator Prompt · Support

Your next take starts here.

Help with Creator Prompt on iPhone and iPad.

Prepare, rehearse, record

Open a project to edit its script. Changes save automatically. Choose Rehearse to practice without camera access, or Record to open the studio. Use the prompt controls to pause or seek; stopping the prompt does not stop an active recording.

Camera and microphone permissions

Recording needs camera and microphone access. If access was denied, open iOS Settings, find Creator Prompt, and enable the relevant permissions. Rehearsal remains available without camera permission.

Save or share a take

Open a project’s Takes tab and select a recording. Share sends the original file to the system share sheet. Save to Photos asks for permission to add the selected recording. Allow Photos access when prompted, or change it in Settings if previously denied.

Lifetime Pro and restoration

Pro is a one-time purchase, not a subscription. Open the Pro screen and select Restore purchases using the Apple Account that purchased Pro. An internet connection may be needed. Pending approval does not unlock Pro until Apple confirms the purchase. Supported cameras are required for 4K.

Projects, files, and device storage

The free tier allows three saved projects and unlimited takes. Free storage still limits recording time. Projects and recordings are local to this installation; there is no in-app cross-device sync. Export important work before deleting the app. Removing a project also removes its recordings from the app; exported copies are separate.

When a recording is interrupted

Backgrounding or a capture interruption pauses prompting and stops capture. Return to the app and retry the camera explicitly. The app checks unfinished recordings at launch and recovers playable files where possible; recovery is not guaranteed. Earlier completed takes remain available.

iPhone Duo

Outer-screen prompting requires compatible iPhone Duo hardware and iOS 27.1 or later. If the accessory disappears, prompting pauses at the current word. Resume explicitly when ready. Other supported devices can use the single-screen studio.

Contact support

For support or privacy questions, email info@flameliongames.com with “Creator Prompt” in the subject. Include your device, iOS/iPadOS and app version, and steps to reproduce the issue. Do not send passwords, payment-card details, or private recordings that are not needed.